Social Media Risk Management Program Benefits
What do I get?
Social Media Monitoring: Continuous monitoring of social media sites, blogs, forums, news feeds and other sites for instances where your company or brand are mentioned, including pictures and videos.
Domain Name Monitoring: Continuous monitoring of global domain name registration databases to identify all newly registered domains which could threaten your brands and intellectual property.
Traffic Insight: We give you insight on who is visiting your website and where they came from. We also provide a website integrity seal for your website that lets your customers and fraudsters know that you are being vigilant about protecting your business.
Threat Management Portal: Secure, centralized online management tools to help identify, track and manage incidents and coordinate responses.
Emergency Response Team: Access to our team of experts to help you prevent and eliminate online issues that threaten your company.
Additional Benefits
Internet Reputation Management Guidelines: Comprehensive policies and procedures to help you prevent and prepare to respond quickly and effectively to issues encountered online. These include a workbook section that you can use to customize an approach for your organization and templates for policies such as those to govern the use of social media by employees.
Proprietary Database: Data compiled in your Management Portal, including cached copies of infringing websites and posts, are stored in your private database for 3 years. Logged incidents are saved permanently for reference and litigation support.
Time commitment and Managed Services
To sign up and set up your account takes half an hour. This entails entering your company information and selecting the keywords and URL’s you want monitored.
To review the information should take about half an hour every week. More time may be required if you identify issues that may be of interest or concern, or to capitalize on business building opportunities that could very well present themselves!
If you feel that you don’t have the time to set up and monitor your online and social media footprint we have a Managed Service Program where our analysts will look at your site and portal regularly, analyse that data and personally alert you to what may be opportunities or threats.